Delete your RotaZen account

RotaZen is developed by ElizzeTech. This page explains how to delete your RotaZen account and the data associated with it, and what happens to your data afterwards.

1. Sign in to RotaZen (in the mobile app or at elizzetech.app).

2. Open Settings.

3. Tap "Delete account" and confirm.

Your account is deleted immediately, and any active RotaZen subscription is cancelled at the same time, so you will not be charged again.

If you cannot sign in, send an email to support@elizzetech.app from the email address of your RotaZen account, with the subject "Delete my RotaZen account" and the name of your company.

We will confirm your request and complete the deletion within 30 days.

You can delete individual records at any time without deleting your account: in RotaZen, delete employees and locations from the Employees page, and shifts and shift templates from the Shifts page. Deleted records are removed immediately.

For any other data (for example, requests), email support@elizzetech.app from your account email and tell us what you want deleted. We will complete the request within 30 days.

Your RotaZen user account and sign-in.

All the data you created in RotaZen: employees (including their names and email addresses), locations, shifts, shift templates and requests.

Basic company and billing records (company name, plan, subscription dates and payment references) are kept for the period required by applicable tax and accounting law, and then deleted.

Payment details are handled by our payment processor, Stripe, which keeps its own records as required by law. We never store card numbers.

For any question about your data, contact ElizzeTech at support@elizzetech.app. See also our Privacy Policy.